Formal inauguration ceremony of Short Code Helpline 1334 and SMS based Complaint Management System held today on 22/05/2018 at WSSC Swat. The launching ceremony was participated by civil society members and elders.
Malakand division commissioner Syed Zaheerul Islam Shah, MPA Fazal Hakim Khan, Swat deputy commissioner Shahid Mehmood Khan, CEO WSSC Swat and others were also present.
Seven vehicles to lift garbage from Mingora town were also handed over to WSSC. On the occasion, WSSC chief executive officer Shida Mohammad Khan said the company, in a short time, had improved provision of water supply and cleanliness in the town.
“With the introduction of the helpline the public will now be able to lodge complaints about water supply and sewerage issues which will be solved in 24 to 48 hours. After solving the issue the complainant will also be informed,” he said, adding WSSC had lifted 12,900 tons of garbage from Mingora in a short time while rusty pipelines from 7,000 sites were repaired.